FAQs

Do you install?

At this time, we are not offering installation services. We do, however, work with other installers that we can refer you to if they are available.

I have a high volume order, where do I go?

Please refer to the front page under "Builders Area". Note, you don't have to have a builders license for a special request on a high volume order.

How do I measure my rough opening?

We'd suggest that you find that out through your installer to ensure accurate measurements. But if it's a DIY project, do the following: Remove any casing (from the interior side) to reveal all sides of your frame. Measure from end to end of your current frame, horizontally, for your rough width. Then measure from your subfloor to the very top of the header piece of the current frame for your rough height. We are not responsible for any sizing mistakes as other factors may also come into play.

I'm reusing my current frames, what do I do?

We'd suggest hiring someone to prep and install your slab onto the frame.

Are these doors solid?

The majority of our doors are solid core unless otherwise noted in the title or description of the slab/unit.

Are these exterior/interior wood doors solid wood throughout?

Full disclosure whether you buy your doors from us or from somewhere else, to keep costs low and reasonable, many manufacturers and vendors use exterior rated solid core with a REAL wood veneer placed on top.

Are wood veneer doors reliable?

Any door is reliable, as long as you take care of your door, it'll take care of you. Every kind of door (whether wood veneer or not) has an Achilles' heel, it usually being the elements.

How do I take care of my door?

That answer varies on the material. Placing a proper finish on your unit is a great way, as well as placing an awning over it to ensure the sun doesn't beat down too heavily on your unit.

What colors of vinyl (windows) do you sell?

Just white at the moment, given that other colors on vinyl windows tend to fade after a while.

What is the average lead time?*

A prehung unit is usually ready for pick up between 7-10 business days if not sooner. Flooring is ready for pickup in 1-2 business days. Windows are ready for pick up 2 weeks after the order is processed. *Refer to ToS.
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